Question 1

What types of products are stocked in a ZenShelf machine?

Accepted Answer

We stock a curated mix of healthy snacks, beverages, and grab-and-go items tailored to your location. We also work with you to customize the product selection based on your audience’s preferences.

Question 2

How much space does a ZenShelf machine require?

Accepted Answer

Each unit has a small footprint — roughly the size of a refrigerator (around 3–4 feet wide). It can easily fit in a lobby, hallway, or common area.

Question 3

Is there any cost to the host location?

Accepted Answer

No. ZenShelf installs and operates the machine at no cost to your location. In fact, in certain high traffic areas we can discuss a potential revenue-sharing model so you can earn a percentage of sales.

Question 4

What is ZenShelf?

Accepted Answer

ZenShelf is a smart vending operator that brings unattended retail to gyms, luxury apartment buildings, offices, schools, and other shared spaces. Our sleek, AI-enabled retail solutions offer 24/7 access to snacks, drinks, and wellness essentials — no staff or oversight required.

Question 5

How is the machine restocked and maintained?

Accepted Answer

ZenShelf handles all restocking, inventory management, and routine maintenance. You don’t have to lift a finger.

Question 6

What kind of power or connectivity does the machine need?

Accepted Answer

The machine requires a standard electrical outlet with access to two plugs as well as internet access via Wi-Fi. No other plumbing or special setup is needed.

Question 7

Can we request specific products to be stocked?

Accepted Answer

Absolutely. We work directly with your team to select products that best fit your members, staff, or customers. Requests can be updated anytime. We also remotely monitor which products are being sold in real-time to track inventory levels and determine which products are preferred at your location.

Question 8

How secure is the machine?

Accepted Answer

Our smart micromarts are equipped with secure checkout, remote monitoring, and a locked door to prevent theft and ensure smooth operation.

Question 9

How long does installation take?

Accepted Answer

Once the machine is delivered, installation is quick and typically takes less than an hour. We'll coordinate with your team to make it seamless.

Question 10

What happens if the machine has a technical issue?

Accepted Answer

We monitor all machines remotely and are alerted to issues in real-time. Our team will respond promptly to troubleshoot or service the unit.

Question 11

Is there a contract involved?

Accepted Answer

Yes, we typically ask for a 24-month service agreement with a 60-day termination clause. This helps us offer the machine at no upfront cost and ensures stable operations.

Question 12

Can ZenShelf be branded for our business?

Accepted Answer

Yes! We offer optional branding wraps that can feature your logo, colors, or promotional messaging in the digital display to integrate with your space and elevate your brand.

Question 13

What types of locations are best for ZenShelf?

Accepted Answer

Our machines perform best in high-foot-traffic locations such as fitness centers, college campuses, co-working spaces, residential buildings, and clinics.

Question 14

How do we get started?

Accepted Answer

Getting started is easy! Just contact us through the website or email joe@zenshelf.net to schedule a quick site visit and review placement details.

FAQs